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IV Global Plan of Action
B. Adequate Shelter for All
4. Vulnerable groups and people with special needs
93. Vulnerability and disadvantage are often caused by marginalization in and exclusion
from the socio-economic mainstream and decision-making processes and the lack of access on
an equal basis to resources and opportunities. If vulnerability and disadvantage are to be
reduced, there is a need to improve and ensure access by those belonging to vulnerable and
disadvantaged groups to shelter, finance, infrastructure, basic social services, safety
nets and decision-making processes within national and international enabling
environments. It is understood that not all those belonging to vulnerable and
disadvantaged groups are vulnerable and disadvantaged at all times. Vulnerability and
disadvantage are mainly caused by circumstances, rather than inherent characteristics.
Recognizing that vulnerability and disadvantage are affected, inter alia, by conditions in
the housing sector and the availability, enforcement and effectiveness of legal protection
guaranteeing equal access to resources and opportunities, some members of certain groups
are more likely to be vulnerable and experience disadvantage with regard to shelter and
human settlements conditions. Those belonging to vulnerable and disadvantaged groups are
especially at risk when they have no security of tenure or where they lack basic services
or face disproportionately adverse environmental and health impacts, or because they may
be excluded, either inadvertently or deliberately, from the housing market and services.
94. Adequate shelter must be recognized as an important component of the particular
care and assistance to which children and their families, as well as children living
outside or without families, have a right. Special consideration must be given to the
needs of children living in difficult circumstances.
95. Inadequate shelter or lack of shelter contributes to a loss of dignity, security
and health in the lives of refugees, other displaced persons in need of international
protection and internally displaced persons. There is a need to strengthen the support for
the international protection of and assistance to refugees, especially refugee women and
children, who are particularly vulnerable.
Actions
96. To remove barriers and eradicate discrimination in the provision of shelter,
Governments at the appropriate levels, including local authorities, should:
(a) Review and revise legal, fiscal and regulatory frameworks that act as barriers
within the shelter sectors;
(b) Support, through legislation, incentives and other means, where appropriate,
organizations of vulnerable and disadvantaged groups so that they may promote their
interests and become involved in local and national economic, social and political
decision-making;
(c) Establish laws and regulations aimed at preventing discrimination and barriers and,
where such laws and regulations already exist, ensure their enforcement;
(d) Work with private sector cooperatives, local communities and other interested
parties to raise awareness of the need to eliminate prejudice and discrimination in
housing transactions and the provision of services;
(e) Consider becoming parties to the relevant instruments of the United Nations system
that, inter alia, deal with the specific and special needs of those belonging to
vulnerable and disadvantaged groups, such as the 1951 Convention Relating to the Status of
Refugees and the Protocol Relating to the Status of Refugees, the International Convention
on the Elimination of All Forms of Discrimination against Women, the International
Convention on the Rights of the Child and the International Convention on the Protection
of the Rights of All Migrant Workers and Members of Their Families, and abiding by the
Standard Rules on the Equalization of Opportunities for Persons with Disabilities;
(f) Promote systems of public transport that are affordable and accessible in order to
make a wider range of housing and jobs available to vulnerable groups;
(g) Provide vulnerable and disadvantaged groups with access to information and with
opportunities to participate in the local decision-making process on community and shelter
issues that will affect them;
(h) Provide increased coverage of water supply and sanitation services to ensure that
vulnerable and disadvantaged groups have access to adequate quantities of safe water and
to hygienic sanitation.
97. To provide for the shelter needs of those belonging to vulnerable groups,
Governments at the appropriate levels, including local authorities, in cooperation with
all interested parties, as appropriate, should:
(a) Provide, where appropriate, targeted and transparent subsidies, social services and
various types of safety nets to the most vulnerable groups;
(b) Work with the private and non-profit sectors, community-based organizations and
other actors to provide adequate shelter for people belonging to vulnerable groups, making
special efforts to remove all physical constraints to the independent living of persons
with disabilities and of older persons;
(c) Strive to provide special living facilities and shelter solutions for people
belonging to vulnerable groups, as appropriate, such as shelters for women subjected to
violence, or shared living arrangements for persons with mental or physical disabilities;
(d) Provide an environment that enables people belonging to vulnerable groups to
participate in the social, economic and political life of their community and country.
98. To reduce vulnerability, Governments at the appropriate levels, including local
authorities, should:
(a) Work with non-governmental organizations and community-based organizations to
assist members of vulnerable groups to obtain secure tenure;
(b) Protect all people from and provide legal protection and redress for forced
evictions that are contrary to the law, taking human rights into consideration; when
evictions are unavoidable, ensure that, as appropriate, alternative suitable solutions are
provided;
(c) Promote and support self-help housing programmes and initiatives;
(d) Promote, where appropriate, compliance with and enforcement of all health and
environmental laws, especially in low-income areas with vulnerable groups;
(e) Facilitate actions aimed at, inter alia, ensuring legal security of tenure,
capacity-building and improving access to credit, which, apart from subsidies and other
financial instruments, can provide safety nets that reduce vulnerability;
(f) Pursue policies that will provide information to and consultation with vulnerable
groups;
(g) Facilitate the availability of legal information and assistance to vulnerable
groups;
(h) Promote the use of tools for disaster prevention, mitigation and preparedness in
order to reduce the vulnerability of populations to natural, man-made and technological
disasters.
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